Zoom

Quick read

Zoom Video Communications, Inc. is a publicly traded SaaS company founded in 2011 and headquartered in San Jose, California. It provides a unified communications platform spanning video, voice, chat, and content sharing, primarily targeting enterprise customers. The company has been pushing into AI-powered features and human verification capabilities as deepfake threats grow.

Key facts

Founded

April 2011

Founders

Eric Yuan

Employees

~7,400

Sectors

saas, enterprise

Website

zoom.us

Mission

Zoom's mission is to deliver reliable, high-quality video-first unified communications to enterprises and individuals worldwide, expanding from video conferencing into a full UCaaS platform including phone, chat, and AI-assisted collaboration tools.

Recent activity

• Jul 2026press
  Zoom Events named a Leader in the IDC MarketScape: Worldwide Virtual Events Applications 2026 Vendor Assessment. telecomreseller.com
• Mar 2026product
  Zoom expanded its enterprise agentic AI platform with workflow orchestration spanning Workplace, Phone, and CX products. getperspective.ai
• Feb 2026press
  Zoom reported Q4 and full fiscal year 2026 financial results on February 25, 2026, after guiding full-year revenue to approximately $4.85 billion. quiverquant.com
• Oct 2025investment
  Zoom announced a strategic go-to-market partnership with Oracle to help enterprises scale customer engagement. globenewswire.com
• Sep 2025product
  Zoom Phone surpassed 10 million seats globally. globenewswire.com
• Aug 2025product
  Zoom Virtual Agent integrated with Zoom Phone to handle inbound calls around the clock with end-to-end agentic resolution capabilities. getperspective.ai
• 2024product
  Zoom rebranded from Zoom Video Communications to Zoom Communications and launched Zoom Workplace, its AI-powered collaboration platform. zoom.us
• Mar 2026product
  Zoom made product announcements at Enterprise Connect 2026 on March 10, 2026. news.zoom.com
• Nov 2024press
  Zoom dropped 'Video' from its legal name, rebranding from Zoom Video Communications, Inc. to Zoom Communications, Inc. to reflect its expanded product portfolio beyond video. x.com
• Oct 2025product
  Zoom announced a strategic go-to-market partnership with Oracle to help organizations transform customer experience at scale. globenewswire.com
• Sep 2025product
  Zoom Phone surpassed 10 million seats globally, a milestone for the company's cloud phone business. globenewswire.com
• Q4 FY2026press
  Zoom reported Q4 FY2026 earnings, with a presentation and prepared remarks published via investor webinar. investors.zoom.us

Key people

Named individuals at the firm. We don't expose direct email or phone — use their LinkedIn for outreach.

• Eric Yuan · CEO
  Brief →
• Kelly Steckelberg · CFO
• Aparna Bawa · COO
• Smita Hashim · Chief Product Officer

Sources

• Zoom - 2026 Company Profile, Team, Funding, Competitors & Financials - Tracxn
• Zoom - Crunchbase Company Profile & Funding
• Investor Relations | Zoom Communications, Inc.
• Career Portal | Zoom
• https://news.zoom.com/enterprise-connect-2026-announcements/
• https://x.com/Zoom/status/1861159855920239060
• https://www.globenewswire.com/search/organization/Zoom%20Video%20Communications%CE%B4%20Inc%C2%A7
• https://investors.zoom.us/news-events/events
• https://telecomreseller.com/2026/07/31/zoom-named-a-leader-in-the-2026-idc-marketscape-for-worldwide-virtual-events-applications/
• https://getperspective.ai/blog/zoom-ai-customer-research-video-leader-conversational-feedback-2026
• https://www.quiverquant.com/news/Zoom+Communications,+Inc.+to+Announce+Fourth+Quarter+and+Full+Fiscal+Year+2026+Financial+Results+on+February+25,+2026
• https://zoom.us/about

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Frequently asked