Leo James

Who they are

Leo James is Senior Product Director, Customer & Growth at Glovo — built his operator track through Flipkart and eDreams ODIGEO before landing in Barcelona's on-demand delivery scene.

Person

Leo's career reads as a tour through high-velocity consumer internet: early stints at Xebec Communications and Directi, then DesignWiz, before landing at Flipkart — one of India's defining e-commerce moments — where product instincts get sharpened fast or not at all. From there he moved into European travel tech at eDreams ODIGEO, one of the continent's largest online travel agencies, before joining Glovo in Barcelona. He's completed coursework at Harvard Business School Online, suggesting a deliberate effort to formalize the business layer around an operator's instincts. Now sitting at the intersection of customer experience and growth for Glovo, he posts occasionally on LinkedIn — his public commentary has touched on Glovo's grocery delivery acquisitions, signaling that M&A and category expansion are live parts of his brief. The through-line is consumer marketplace scale: each move has taken him into a larger, faster, more competitive demand-side problem.

How they likely show up

  • Career path through Flipkart and eDreams ODIGEO — two companies defined by high transaction volume and tight margin dynamics — suggests comfort with data-heavy, metrics-driven product decisions.
  • Possibly — mixed tenure shape across several companies → may move when the core problem is solved or the growth ceiling is reached, rather than staying for institutional comfort.
  • Role type consistently 'operator' with no founded companies in the record → likely a builder who wants to own execution inside a scaled structure, not from a blank sheet.
  • Harvard Business School Online coursework alongside a full-time operator career → invests in frameworks when they're practically applicable, not as a credential signal.
  • Occasional LinkedIn posts focused on Glovo-specific news (grocery M&A) rather than personal essays → engages publicly when there's something concrete to point at, not for visibility's sake.

Conversation tips

  • → Reference Glovo's grocery delivery acquisitions specifically — he posted about them, so it's clearly a topic he tracks closely and has views on.
  • → His Flipkart background is a strong shared reference point with anyone from the Indian startup world — worth surfacing if relevant to your context.
  • → Ask about the eDreams → Glovo transition: moving from travel OTA to on-demand delivery is a non-obvious move and he'll have a story about what transferred and what didn't.
  • → Don't over-index on the HBS credential — it's online coursework, not an MBA cohort identity; treat him as an operator first.

Toolbox

Openers

  • Open on Glovo's grocery delivery acquisitions — he posted about them on LinkedIn, which means he has a stake in how that bet plays out and will have a sharper view than the press release.
  • Reference the Flipkart chapter — joining one of India's largest e-commerce platforms is a formative credential that shapes how someone thinks about growth at scale; it's worth naming directly.
  • Mention the eDreams ODIGEO stint — European online travel is a brutal, price-sensitive market, and the fact that he moved from there into on-demand delivery is a deliberate arc worth asking about.

Discovery questions

  1. What translated from the eDreams playbook when you moved into on-demand delivery at Glovo — and what had to be completely rebuilt?
  2. How does running both customer experience and growth as a combined brief change how you prioritize — do they pull in opposite directions?
  3. Glovo has been active in grocery M&A — how does an acquisition change the product surface you're responsible for on the customer side?

Avoid

Don't treat his career as a straight line from India to Spain — the moves across Flipkart, eDreams, and Glovo are deliberate category bets, not a generic 'international career,' so engage with the specifics of each.

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Sources

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Generated by briefthecall.com from public web sources on July 27, 2026. Each claim is linked to its source above.

Automatically generated by AI from public sources. May be inaccurate or out of date. Remove or correct this profile →